Product information : Orange SA 111, quai du Président Roosevelt, 92130 Issy-les-Moulineaux, Paris,Franceĭeclare under our sole responsibility that the product above mentioned is conform to the applicable essential requirements of the directive 2014/53/EU and that all essential radio test suites have been carried out. Name and address of the Manufacturer : Mobile Phone Phone firmware is faulty, please bring the phone to a service center to fix the software, or download the corresponding firmware from official website and update the phone with it. The surrounding environment interferences, weak signal, or signal blind spots, try other place with better signal.ħ. is lost, On dial screen, enter '#06#' to view the phone serial number (IMEI number), If the serial number is lost, bring the phone to a local service center.Ħ.

SIM card loose, clean and reassemble the SIM card or try another SIM card with sufficient balance.ĥ. The PIN code of SIM card is locked, please use the PUK code of SIM card to unlock the PIN code (the PUK code can be obtained by providing the carrier with the SIM card service code).Ĥ. Call barring is set for the phone, please cancel the call barring for the phone.ģ. The phone is in Airplane mode, please turn off Airplane mode.Ģ. Please check the possible reason and troubleshooting steps below to solve your issue:ġ.

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